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Privacy Policy

Last updated: [date]

This policy explains what personal data Nutri World ("we") collects when you use this website, why we collect it, and the choices you have. We process personal data in line with India's Digital Personal Data Protection Act, 2023.

What we collect

Contact and delivery details: name, phone number, email address and delivery address.
Order details: products bought, order value, and order and delivery history.
Account details: login email and your loyalty points balance, if you create an account.
Payment details: payments are handled by our payment partners. We do not store your card or UPI PIN details.
Website usage: pages visited, device and browser type, collected through cookies and analytics tools.

Why we use it

To process, ship and deliver your orders, and to handle returns and refunds.
To contact you about your order by phone, SMS, email or WhatsApp.
To run the NW Rewards loyalty program.
To send offers and updates, only if you agree. You can opt out at any time.
To prevent fraud and meet our legal and tax obligations.
To understand how the site is used and improve it.

Who we share it with

Courier and logistics partners, to deliver your order.
Payment gateways, to process your payment.
Service providers that host this website and send our messages, under confidentiality.
Government authorities, only when required by law.

We do not sell your personal data.

How long we keep it

We keep order and invoice records for as long as tax and accounting laws require. Other data is kept only as long as needed for the purposes above, or until you ask us to delete it.

Your rights

You can ask us to see, correct or update the personal data we hold about you, to delete it, or to withdraw your consent for marketing. Email nutriworldindia1@gmail.com and we will respond within [30] days.

Cookies

We use cookies to keep you signed in, remember your cart and measure site traffic. You can block cookies in your browser settings, but some parts of the site may stop working.

Grievance Officer

For any privacy question or complaint, contact:

Name: Samarth Singh
Designation: Proprietor
Phone: +91 83182 53916
Email: nutriworldindia1@gmail.com
Address: 560, Sadar Bazar Cantt, Jhansi, Uttar Pradesh 284001

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.